Legal
Privacy
This page explains what we do with your information when you order from BEYOND. It is written to follow Indonesia's Personal Data Protection Law (UU 27/2022).
What we collect
- Your name, WhatsApp number, email and delivery address, so we can deliver your order and contact you about it
- What you ordered, what you paid and the courier used
- Messages you send us on WhatsApp or email about an order
- Your email address if you join the club list
We do not collect card numbers or bank logins. Payments are made by you directly to our bank, e-wallet or QRIS account. We do not track you across other websites and this site uses no advertising cookies. Your bag is stored in your own browser only.
Why we use it
- To process, pack and deliver your order and to send you order and shipping updates
- To answer your questions and handle exchanges
- To keep a record of sales as required by tax and consumer law
- To send drop news to the club list, only if you joined it
We never sell your information.
Who sees it
The courier you choose receives your name, phone number and address to deliver the parcel. Our order records are kept in Google Workspace tools (Google Sheets and Gmail). No one else receives your data unless the law requires it.
How long we keep it
Order records are kept for as long as Indonesian tax and accounting rules require, then deleted. Chat messages are deleted once your order is closed and any exchange period has passed. Club list emails are kept until you unsubscribe.
Your rights
You can ask us to show you, correct or delete the personal data we hold about you, and you can withdraw consent for anything that is not needed to complete an order you already placed. Email us or message WhatsApp and we do it within 3 working days.
Contact
Data questions: info.beyondclub@gmail.com
Last updated September 2026.
